Privacy Policy for PortAPoo.com
Last Updated: November 2025
At PortAPoo, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit PortAPoo.com, make a purchase, or interact with our products and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
1.1 Personal Information
This includes information you voluntarily provide, such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through our payment partners)
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and device information
- Pages visited, time spent, and referring URLs
- Cookies and tracking technologies (see Section 6)
1.3 Order & Transaction Data
When you purchase a product, we collect information necessary to fulfill your order, track shipments, and provide customer service.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about purchases, support, and promotions
- Improve website performance and user experience
- Prevent fraud and protect the security of our website
- Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping and delivery partners
- Email marketing and communication tools
- Website analytics and advertising partners
These third parties are required to protect your data and may only use it as instructed by PortAPoo.
4. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Provide services
- Meet legal, tax, and accounting requirements
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Opt out of marketing communications
- Restrict or object to data processing
- Request a copy of your data
To exercise these rights, contact us at nicole@portapoo.com.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality
- Personalize your browsing experience
- Analyze site traffic and performance
- Support advertising and remarketing
You may disable cookies through your browser settings, but this may impact website performance.
7. Third-Party Links
PortAPoo.com may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before interacting with them.
8. Children’s Privacy
PortAPoo does not knowingly collect or solicit information from individuals under 13 years of age. If you believe a child has provided us with personal information, contact us immediately at nicole@portapoo.com.
9. Data Security
We take reasonable steps to protect your personal information using:
- Encryption where appropriate
- Secure servers and payment gateways
- Restricted access protocols
However, no online transmission is 100% secure. You use our site at your own risk.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our site indicates acceptance of the updated policy.
11. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us:
📧 Email: nicole@portapoo.com
🌐 Website: https://portapoo.com